Gutter cleaning and roof check reminder software for UK roofers
Gutter cleaning and roof checks are the most repeat-friendly work a roofer can do, and Bookso is the reminder software that turns one-off cleans into customers who book you every year.
Free for your first 5 customers. No card required.
Your customer list
Every customer in one place.
Auto-scheduled reminders
Service due? We send the nudge.
They tap, you book
Customers book themselves in 30 seconds.
Add each gutter cleaning customer to Bookso, pick how often they would like the gutters cleared (most homes are once a year, some need twice a year in heavy leaf areas) and Bookso schedules the next visit automatically. When the date comes round, the customer gets an email with a one-tap booking link from your business.
It works the same way for annual roof checks. Set a roof inspection job type, link it to the property, and the customer is reminded each year before the worst of the autumn weather. The reminder includes your price so they can rebook without a phone call. You spend less time quoting and more time on the roof.
Bookso also handles bigger jobs that you want to follow up on. Did a flashing repair last winter? Schedule a 6-month or 12-month follow-up to inspect it. Did a full re-roof? Schedule a 12-month courtesy check. Every job can carry its own follow-up so nothing falls through the cracks.
Start free for your first 5 customers, no card required. When you are ready, Pro is £14.99/month for unlimited customers, branded reminders, the CSV importer and removal of the Bookso footer from your booking page.
The problem
Roofing feels like a one-off trade. Someone rings you when water's coming in, you fix it, you leave, and you never speak to that customer again unless something else breaks. But roofing has one of the biggest hidden repeat opportunities of any trade: gutters clog every year, moss creeps back every couple of years, flashings fail, ridge tiles slip, and small repairs found early are cheap while big repairs found late are catastrophic.
The problem is that customers only call when water's already coming through the ceiling. By then the ceiling is destroyed, the plasterer is booked, and everyone's stressed. If someone had checked the roof twelve months ago, it would have been a £150 fix instead of a £4,000 refit.
Every roofer who's been going a few years knows this. But nobody follows up, because remembering to ring 200 past customers each September is impossible. So the work goes to whoever's top of Google when the ceiling stains appear, and the roofer who did the job originally never sees the customer again.
How Bookso works for roofers
When you finish a job, you log the customer and set the follow-up interval. Annual gutter clean and roof check package? 12 months. Moss treatment follow-up? Every 2 or 3 years. Flat roof inspection on a felt or EPDM roof? Every 12 months. Post-storm check-in on a repair you did last winter? 6 months. Full re-roof courtesy check? 12 months. Every job can carry its own follow-up schedule.
About a month before the visit is due, the customer gets an email from your business name with a one-tap booking link. They pick a slot from your availability and the visit lands in your diary as a confirmed booking. The address, job type and price are pre-filled so there's no phone tag and no re-quoting.
The other thing Bookso is genuinely useful for is post-storm work. After a serious storm you can send a one-off nudge to every past customer in the affected postcode area offering a quick check - not marketing, just a useful message from their roofer. Historically that's been impossible to do at scale; with Bookso it's a few taps.
If a customer doesn't respond to a reminder, an automatic chaser goes out, and on the paid plans one SMS follow-up. After that Bookso stops - the customer stays visible in your pipeline so you can phone them yourself or leave them.
Sell the roof MOT
The single biggest repeat product a roofer can build is an annual roof and gutter check. Position it like a car MOT: a small annual ticket - typically £80 to £150 for a visual inspection and gutter clear - that finds the £2,000 problems while they're still £150 problems. Customers love it because they don't have to think about the roof; you love it because it keeps you the customer's roofer for life.
The reason most roofers never build this product isn't lack of demand - it's lack of a reliable way to remember 200+ customers on 12-month cycles. Bookso handles that. Set 'annual roof MOT' as a job type on a 12-month interval, add every customer you finish work for, and the diary fills itself every autumn for the next 10 years from customers you've already earned.
It also protects you commercially. When a customer's roof does eventually fail and they've been on your annual check, they don't blame you - you've been checking it. And when it doesn't fail, they've paid you every year for a job that takes an hour. It's the closest thing roofing has to recurring revenue.
Why roofers use Bookso alongside their existing setup
Roofers usually run on a paper diary, a spreadsheet, or a general job-management tool built for plumbers or electricians. All of them are fine for the day itself, and none of them automatically remind the customer to book a follow-up.
Bookso doesn't try to run your whole business. It does one thing: get past customers to book the annual check, the moss treatment follow-up, the flat-roof inspection or the post-storm look-over, automatically. Setup is about 5 minutes. Pro is £14.99/month for unlimited customers, Business is £44.99/month if you take on a mate or run a two-van setup.
Plenty of roofers keep their existing diary or invoicing tool and just add Bookso alongside for the follow-up loop.
Works alongside your existing tools. Already using a paper diary, a spreadsheet, QuickBooks, FreeAgent or a general job-management app? Keep them. Bookso is designed to sit alongside your existing setup rather than replace it - it handles the customer-side follow-up loop, the annual roof MOT reminders and the post-storm nudges so your day-planning and invoicing can stay exactly as they are.
Frequently asked questions
What roofing work actually repeats?
More than most roofers realise. Annual gutter cleans, annual visual roof checks, moss treatment follow-ups every 2 to 3 years, flat roof inspections on felt and EPDM roofs, ridge and flashing checks on older properties, courtesy checks on jobs you completed a year ago, and post-storm inspections in exposed areas. Bookso lets you set each job type to its own interval and reminds the customer automatically when it's due.
Can I offer an annual roof and gutter check package?
Yes - this is one of the most valuable things you can build in Bookso. Set 'annual roof MOT' as a job type with a 12-month interval and its own price (typically £80 to £150), add every customer you've done work for, and Bookso emails them automatically each year with a one-tap booking link. The diary fills every autumn from customers you've already earned, and small issues get spotted before they become claim jobs.
How does Bookso help after storms?
After a serious storm you can filter past customers by postcode area and send a one-off nudge offering a quick check - not marketing, a useful heads-up from their roofer. Customers appreciate it, most won't need anything, and the ones who do get spotted early. Doing this manually across hundreds of past customers isn't realistic; Bookso makes it a few taps.
What happens if a customer ignores the reminder?
Bookso sends one automatic email chaser after a few days, and on the Pro or Business plan one SMS follow-up if they still haven't booked. After that Bookso stops - the customer stays visible in your pipeline so you can phone them yourself or leave them. Bookso will never keep spamming a customer who's clearly not responding.
How much does it cost for a roofer?
Your first 5 customers are free forever, no card required. Pro is £14.99/month (or £149/year, which is 2 months free) for unlimited customers, email and SMS reminders, chasers and CSV import. Business is £44.99/month (£449/year) and adds team members plus more SMS credits. No setup fee, no contract, cancel any time.
Is customer data safe and GDPR compliant?
Yes. Customer data is stored in the UK/EU region, encrypted at rest and in transit, and Bookso operates under UK GDPR. Customers can unsubscribe from reminders with one tap, and you can export or delete any customer's data on request from your dashboard. Bookso only uses your customer list to send the reminders you set up - we never market to your customers ourselves.