Chimney sweep software that rebooks each customer at the right interval
Sweeping is one of the most repeat-friendly trades there is, and the only thing that gets in the way is the admin. Bookso is the chimney sweep software that schedules every customer at the right interval and rebooks them automatically.
Free for your first 5 customers. No card required.
Your customer list
Every customer in one place.
Auto-scheduled reminders
Service due? We send the nudge.
They tap, you book
Customers book themselves in 30 seconds.
When you finish a sweep, you log the job, choose the recommended interval for that customer's fuel type, and Bookso schedules the next reminder. Wood-burning stoves used frequently, smokeless fuel appliances, bituminous coal and oil appliances all have different recommended sweep intervals, and you can set a different interval per customer or per job type.
On the due date, your customer gets an email from your business with a one-tap booking link. They pick a slot from your availability and the job lands in your pipeline. No phone tag, no diary swapping, and no awkward conversations about whether they are due a sweep yet.
Bookso also helps with customers who only burn occasionally. Add a 12-month sweep job type, schedule a yearly reminder, and you stay top of mind even for customers who have not lit their stove since spring. The reminder includes your price so they know what they are agreeing to.
Start free on your first 5 customers, no card required. Pro is £14.99/month for unlimited customers, branded reminders, the CSV importer and removal of the Bookso footer from your booking page.
The problem
Sweeping is a once-a-year trade for most customers. That means your entire customer base needs remembering exactly once a year - a single point in the calendar where they need a nudge, or they'll drift off and Google a stranger next autumn. No human sweep can hold hundreds of yearly renewal dates in their head, and a paper diary sitting on the passenger seat isn't going to remember either.
The other half of the problem is the autumn rush. September and October are chaos; June and July are dead. Every sweep in the country tries to fit the same customers into the same six weeks in autumn, working sunrise to sunset, turning down bookings they'd have loved to take in August. Meanwhile summer is quiet because customers only think about the chimney when the nights start drawing in.
Both problems have the same fix: talk to your customers at the right moment, before they need to think about it themselves, and give them an easy way to book a slot that suits both of you.
How Bookso works for chimney sweeps
When you finish a sweep, you log the customer and pick the interval. Wood-burner used heavily? Twice a year, with a sweep in late summer and another mid-winter. Occasional-use open fire? Once a year, ideally before the heating season. Smokeless fuel, gas or oil appliance? Once a year on the recommended schedule. HETAS and the Guild of Master Sweeps recommend at least annual sweeping for most solid-fuel appliances, and many home insurers expect evidence of it.
Bookso schedules the next reminder to fire before their usual sweep month. About a month before the visit is due, the customer gets an email from your business name with a one-tap booking link. They pick a slot from your availability and the sweep lands in your diary as a confirmed booking. Their sweep certificate details, address and price are pre-filled so there's no phone tag.
Add-ons work the same way. Stove service every 12 months? Add it as its own job type. Cowl and bird-guard check in spring before nesting season? Set a March or April reminder. Chimney inspection with a CCTV camera? Add it and offer it to every customer once a year. Each add-on carries its own price and reminder copy.
If a customer doesn't respond, an automatic chaser goes out after a few days, and on the paid plans one SMS follow-up. After that Bookso stops - the customer stays visible in your pipeline so you can phone them yourself or leave them.
Own the autumn, fill the summer
The best sweeps don't work harder in October - they book smarter in May. Bookso lets you send early reminders to your summer-slot customers in May, June and July, offering them a quieter slot before the autumn rush hits. A friendly email from your business name in early summer with a one-tap booking link is enough to shift maybe a third of your list off the October peak and into the quiet months. Better for you, better for them - they get their pick of slots and you get a smoother year.
By the time September comes and every sweep in the country is stacked out, your autumn is already half-booked with the customers who actually need to be swept in autumn, and your summer isn't dead. That's a business, not a scramble.
And the reason this works is simple: software never forgets. You couldn't personally remember to text 200 customers in May to offer them a summer slot. Bookso can, and it does it from your business name so it lands like a note from their sweep, not an ad.
Why sweeps switch to Bookso
Most sweeps run their round on a paper diary, a spreadsheet, or a job-management app built for plumbers or electricians that doesn't really fit the sweep's calendar. All three have the same problem: nothing automatically reminds the customer, so every rebooking has to be chased manually or lost.
Bookso doesn't try to run your whole business. It does one thing: get every customer you've swept to book you again, automatically, at the right point in the year. Setup is about 5 minutes. Pro is £14.99/month for unlimited customers, Business is £44.99/month if you take on a second sweep.
Plenty of sweeps keep a paper diary or spreadsheet for the day itself and just add Bookso alongside for the customer-side rebooking loop.
Works alongside your existing tools. Already using a paper diary, a spreadsheet, QuickBooks, FreeAgent or a general job-management app? Keep them. Bookso is designed to sit alongside your existing setup rather than replace it - it handles the customer-side rebooking loop and the summer-slot nudges so your day-planning and invoicing can stay exactly as they are.
Frequently asked questions
When should sweep reminders go out?
Bookso fires each customer's reminder about a month before their sweep is due, based on the interval you set. For most annual customers that means an email in late summer or early autumn. For twice-a-year wood-burner customers it means one reminder in late summer and another in mid-winter. You can adjust the lead time in settings so reminders land exactly when you want them to.
Can Bookso help spread bookings away from the October rush?
Yes - this is one of the biggest wins for sweeps. Bookso lets you send early reminders to your summer-slot customers in May, June and July, offering them a quieter slot before the autumn peak. A large chunk of your list will happily take a summer date if you ask them, and doing that manually across hundreds of customers isn't realistic. Bookso automates it, and your autumn stops being a scramble.
Do home insurers require an annual sweep certificate?
Many home insurance policies expect evidence of regular sweeping for solid-fuel appliances, and a sweeping certificate from a registered sweep is the usual proof accepted after a chimney fire or claim. Exact requirements vary by policy, so the customer should always check their own terms - but a certificate from a HETAS-registered or Guild sweep is the industry-standard document, and Bookso keeps every customer's sweep history logged so you can reissue certificates on request.
What happens if a customer ignores the reminder?
Bookso sends one automatic email chaser after a few days, and on the Pro or Business plan one SMS follow-up if they still haven't booked. After that Bookso stops - the customer stays visible in your pipeline so you can phone them yourself or leave them. Bookso will never keep spamming a customer who's clearly not responding.
How much does it cost for a chimney sweep?
Your first 5 customers are free forever, no card required. Pro is £14.99/month (or £149/year, which is 2 months free) for unlimited customers, email and SMS reminders, chasers and CSV import. Business is £44.99/month (£449/year) and adds team members plus more SMS credits. No setup fee, no contract, cancel any time.
Is my customer list safe and GDPR compliant?
Yes. Customer data is stored in the UK/EU region, encrypted at rest and in transit, and Bookso operates under UK GDPR. Customers can unsubscribe from reminders with one tap, and you can export or delete any customer's data on request from your dashboard. Bookso only uses your customer list to send the reminders you configured - we never market to your customers ourselves.